Services Provided and FAQ's
We specialize in Las Vegas Conventions, Event Planning
& Casino Services

Call us @ 1-855-VIP-HOST
Our services and committments are most helpful for casino gaming players, conventioneers or any retail guests that would like to enjoy their accomodations at one of our affiliated Hotel/Casino properties or affiliated guest service options. The main benefit for you the guest is the direct link that we have to the Casino Maketing Departments, upper hotel casino management as well as trusted affiliates within the entire industry. This benefit allows us to pre-arrange comps, obtain & offer non published casino hotel rates as well as accurately qualify & verify a guest through & under the license of the Nevada Gaming Control Board.



Your host will guide you through the steps to obtaining complimentaries along with assisance for show tickets, restaurant or other amentities.



Your Casino host has the ins and outs of this busy and exciting city. Our services expand to the outdoors as we are partners with some of the finest and most experienced tour guides to The Hoover Dam, Grand Canyon, Zion, Valley of Fire & Red Rock National Parks to just mention a few!
Transportation in and around Vegas or a specialty city that we represent is never an issue as we are directly affilaited with all modes of transport.
Limousine service, car rentals, helicopters rides and tours available through our tried & trusted affilites.
Professional Sports Information Service Featuring Kenny White & Brian Blessings daily picks

POKERTEK
Texas Hold EM Video Amusement Games
Call us @ 1-855-VIP-HOST
Total Rewards program
|
Our new and improved loyalty program puts the power of your play in the palm of your hand when you play at Harrah's properties. Whether you are playing slots, video poker, or table games, you can earn Reward Credits towards fabulous Premium Rewards at all Harrah's, Rio, Showboat and Harveys casinos. |
Complimentaries
Casino complimentaries or Comps are rewards offered to casino customers for their gaming activity at the table and slot machines and sometimes poker and sportsbook/racebook. Caesars Entertainment also rewards you for any retail purchases at any of our many Caesars Entertainment properties in Las Vegas. Yes, that includes dinners and shows.
The reason the casino gives you a special rating card to present to "pit supervisors" and for slot players to insert into the machines is so you can develop a gaming profile and get comps.
Personnel monitor the games you play, cash or marker buy in, average bets, length of time you play and win/loss. For slots players, the number and denomination of coins and number of pulls is tracked by the machine. For this information the casino uses a formula to detemine a "Theoretical Win" and your comp worth.
Casino executives know they can reimburse players a predetermined percentage of the "Theoretical Win" and still have it be cost effective for them to keep you as a customer. Typically, win/loss is not a determining factor in extending complimentaries.
Casino complimentary reimbursements can be in the form of discounted or free rooms, food and beverage consideration, admission to shows and even limousine and airline ticket payments.
Some casinos now have Comp Banks" for the storage of extra or unused "Theoretical Win" points. These can be extracted to purchase merchandise, use for dining credits, show tickets, etc. and are sometimes transportable to 'sister' properties.
ALWAYS use your player card to obtain all you deserve.
A few common Casino Connection USA questions that we commonly hear:
Q. What is your fee for your Casino Connection USA services?
A. Your Fee is Free if you are a qualifying casino player. Non Qualifying customers the booking fee of $24.95 per booked room covers your entire trip. Fee is not charged to customer if he/she qualifies on the actual trip. Customer will only be charged booking fee if he/she does not qualify on that particular trip. Our normal savings per trip is over $125.00 per room on average for non qualifying customers.
Once again Our fee is free for the players that wish to qualify or are currently a qualified/rated player(s).
If I am not a casino games player, can we use your services?
We offer a retail program for low gamers or non gamers exclusively through Caesars Entertainment / Harrah's Entertainment. Your VIP status is valid if you use Casino Connection USA to make your accomodations. Your "Caesars Entertainment / Harrah's Total Reward Card" is your tracking system for complimentary points
Casino Connection USA will be able to get you a fantastic room rate and help with many other travelers services. Las Vegas show tickets, Live Concert tickets or events at the Thomas and Mack/ UNLV sporting events just to mention a few. City or personal casino tour guide services are available with pricing based on individual request.
We have hundreds of Las Vegas city secrets that will make your trip memorable We will save you valueable time and money.
You won't stand in line with us. We have the inside contacts!
Yes we can!
Show tickets?
No problem.
Restaurants?
Yes, I have visited and dined at many of our properties fine retaurants. We will find the best eatery for your crave of the day or your event. I can make a suggestion and make the reservations for you should you request.
Suggested Gratuities
Las Vegans are here to serve you. If you’re pleased with the service you receive, a small tip is customary.
- A tip of 15 to 20 percent is the norm when food or drink is served.
- Hotel personnel – $1 to $2 a bag is customary.
- Dealers and slot attendants – a small bet is the standard reward.
- Showroom maitre d’s – For venues without assigned seating, a tip of $5 to $20 will ensure desired seating.
- Taxi drivers/tour guides – taxi drivers usually receive $1 to $2; tour guides receive $1 to $2 per person.
- Valet – $2 is the usual tip.
- Maid – a $2 tip per day is customary.
or by phone at (216) 299-5390 (Host: Greg Sidoris, L.I.A.)





